CONTACT US
OUR DEPARTMENTS
Shop online
We invite you to place orders online. A transparent purchasing process and secure online payments guarantee comfort and satisfaction with your purchases.
Quotes
We offer free estimates and professional advice on selecting the right products and accessories. Contact us for a personalized quote tailored to your project.
Warehouse
Our warehouse is full of a variety of decking boards ready for dispatch. We guarantee fast order processing and transport throughout Europe.
Contact for companies and contractors
We are open to cooperation with construction companies and contractors. We offer attractive terms of cooperation and technical support at every stage of project implementation.
English Speaking Customer Service Consultant
Our English-speaking consultants are ready to assist you with your order and provide all the necessary information about our composite boards and other products. Feel free to contact us for support in English.
OUR SHOWROOMS
RUMIA
SHOWROOM
Grunwaldzka 29
84-230 Rumia
Mon-Fri 8:00-16:00
Saturday Closed
Sunday Closed
RUMIA
WAREHOUSE
Kazimierska 52
84-230 Rumia
Mon-Fri 8:00-16:00
Saturday Closed
Sunday Closed
GDYNIA
SHOWROOM
Morska 137
81-222 Gdynia
Mon-Fri 8:00-16:00
Saturday Closed
Sunday Closed
CRACOW
SHOWROOM
S. Fiszera 21
31-321 Kraków
Mon-Fri 9:00-17:00
Saturday Closed
Sunday Closed
WARSAW
SHOWROOM
Radzymińska 204
03-674 Warszawa
Mon-Fri 9:00-17:00
Saturday Closed
Sunday Closed
PIEKARY ŚLĄSKIE
SHOWROOM
Zakładowa 9
41-940 Piekary Śląskie
Mon-Fri 9:00-17:00
Saturday Closed
Sunday Closed
KEY INFORMATION
FAQ
How can i place an order?
An order can be placed in 3 ways:
- directly via our website liderwood.com
- via the contact form, by email or telephone
e-mail: [email protected]
tel.: +48 514 120 355 - in person at one of our showrooms
Can I order samples of composite boards before placing an order?
Yes, we offer the possibility to order samples of our boards. This can be done in our online store (page „samples").
What are the delivery options and costs?
Delivery methods and costs depend on the quantity and type of products. Once you have added products to your basket, the cost and delivery methods will appear. You are also welcome to contact us - we include the cost of delivery in the quote.
What payments methods are available?
- Bank transfer
- Online payment (PayU, PayPal)
How long will I be waiting for delivery?
Standard handling time is 3-7 working days. During spring and summer - due to the increased number of orders – delivery time may be extended.
Can I change or cancel an order after it has been placed?
Order cancellations and changes to the order are only possible before the order is shipped. Please contact us for this via the contact form, email or telephone:
e-mail: [email protected]
tel.: +48 514 120 355
Can I return purchased products?
Customers have the right to return products within 14 days of receipt without giving a reason. The product must be unused and in its original packaging. Detailed information on the return process is available here Returns on our website.