§ 1. Preliminary provisions

LiderWood online store is available at liderwood.pl/sklep, and is operated by the company LiderWood Daniel Miąskowski Sp. K., entered in the National Court Register under number KRS 0001086042, NIP 9581672650 , REGON 363962812.

§ 2. Definitions

Consumer – a natural person concluding a contract with the Seller within the framework of the Store, the subject of which is not directly related to its economic or professional activity.

Seller – company LiderWood Daniel Miąskowski Sp. K., entered in the National Court Register under number KRS 0001086042, NIP 9581672650 , REGON 363962812.

Customer – any entity making purchases through the Store.

Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which a separate law grants legal capacity, performing a business on its own behalf, who uses the Store.

Store warehouse – product pick-up location in case of personal pick-up. Address: Grunwaldzka 29, 84-230 Rumia.

Contract concluded at a distance – a contract concluded with a Customer within an organized system of concluding contracts at a distance (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.

Terms and conditions – these terms and conditions of the Store.

Order – Customer's declaration of intent made via the Order Form and aimed directly at concluding a Sales Agreement for a Product or Products with the Seller.

Order Form – an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.

Cart – an element of the Store's software, where the Products selected by the Customer for purchase are visible, and it is possible to determine and modify the Order data, in particular the quantity of products.

Product – a movable item/service available in the Store, which is the subject of a Sales Agreement between the Customer and the Seller.

Sales Agreement – contract of sale of the Product concluded or entered into between the Customer and the Seller through the Online Store.

§ 3. Store Contact

Seller's Address: Grunwaldzka 29, 84-230 Rumia

Warehouse Address: Grunwaldzka 29, 84-230 Rumia

Warehouse Address: Grunwaldzka 35, 84-230 Rumia

Seller's email address: offer@liderwood.com

Seller's bank account number:
PLN 32 1750 0012 0000 0000 3272 8685
EURO PL78 1600 1462 1088 9035 4000 0002
CZK PL51 1600 1462 1088 9035 4000 0003
USD PL04 1750 0012 0000 0000 3272 8898

The Customer may communicate with the Seller using the addresses ang phone numbers provided in the Contact tab of the website available at the following addresshttps://liderwood.com/contact/.

§ 4. Technical requirements

In order to use the Shop, including browsing the Shop's product range and placing orders for Products, the following are necessary:

  1. a terminal device with access to the Internet and a web browser,
  2. an active electronic mail (e-mail) account,
  3. cookies enabled,
  4. contact phone number.

§ 5. General information

  1.  To the fullest extent permitted by law, the Seller shall not be liable for any disruptions, including interruptions in the operation of the Shop caused by force majeure, unauthorized acts of third parties or incompatibility of the Shop with the Customer's technical infrastructure.
  2. Browsing through the Shop's assortment does not require creating an Account. Placing orders by the Customers for Products in the Shop's assortment is possible by providing the necessary personal and address data to enable the fulfilment of the Order.
  3. Ceny podane w Sklepie są podane w polskich złotych i są cenami brutto (uwzględniają podatek VAT).
  4. The final (definitive) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including transport, delivery and postal charges), of which the Customer is informed on the pages of the Shop when placing an Order, including when expressing his or her wish to be bound by a Sales Contract.
  5. When the nature of the subject matter of the Contract does not allow, reasonably assessed, for the earlier calculation of the final (definitive) price, information on how the price will be calculated, as well as on transport, delivery, postal and other charges, will be provided in the Shop.

§ 6. Rules for placing an Order

In order to place an Order it is necessary to:

  1. Open the e-shop tab in the top navigation panel of the website
  2. Select the products by clicking on "select option". In case the product has variants, select the appropriate variant (size/color/length) from the drop-down list on the product page, adjust the quantity according to your needs and then click the "add to cart" button.
  3. After proceeding to the checkout, fill in the Order Form by entering the recipient's Order details and the delivery address, select the type of shipment (delivery method for the Product), and enter the invoice details, if different from the recipient's Order details
  4. Confirm the order by accepting these terms and conditions and then clicking the "Buy and Pay" button

The confirmation and the documents for the order, including the invoice, will be sent electronically to the Customer's e-mail address provided in the above-mentioned Form

If the delivery method "Delivery without unloading" (§ 7 point 1c.) is selected, the Seller will contact the Customer to confirm the delivery terms.

§ 7. Delivery and payment methods offered

The Customer may use the following methods of delivery or collection of the ordered Product:

  1. Personal collection - collection possible at the Seller's Warehouse (Grunwaldzka 29, 84-230 Rumia).Products may be packed on request.
  2. Courier parcel delivery - deliveries are made by common courier companies such as DPD, InPost
  3. Delivery without unloading - deliveries carried out by a shipping company or the seller's own transport. Unloading is the responsibility of the Customer. The condition for using this method is to provide access for a truck weighing over 10t. near the Customer's delivery location. In case of access restrictions, the Customer is obligated to inform the Seller. In such cases, delivery conditions will be individually negotiated between the parties.

 Detailed delivery terms are available on the subpage Delivery terms

The Customer can use the following payment methods:

  1. Payment by bank transfer to the Seller's account (account number provided in paragraph 3 Store Contact)
  2. Electronic payments through Przelewy24
  3. Payment on delivery - in the case of choosing the delivery method Delivery without unloading, the Seller reserves the right to collect a deposit of up to 300 PLN to the bank account for the purpose of fulfilling the order (for shipping). Determination of the advance payment will be determined electronically or by phone contact after placing an order in the online Store with the selected payment method.
  4. Credit Agricole instalments

Find out how simple it is:

  • select the product you are interested in, when the value of the basket amounts to at least 300 PLN use the Credit Agricole instalments,
  • complete the online application and wait for your credit decision,
  • transfer 1 PLN and attach a photo of your identity card (if required)
  • confirm the conclusion of the contract with the code from the SMS,
  • you will receive the contract in your e-mail inbox and the shop will start processing your order.

LiderWood Daniel Miąskowski Sp. K.  declares that, on the basis of the agreements concluded with Credit Agricole Bank Polska S.A., it is authorized to carry out factual acts related to the conclusion/amendment of credit agreements for the purchase of goods and services.

YOUR ORDER

§ 8. Implementation of the sales contract

 The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer submits an Order using the Order Form in the online Store in accordance with § 7 of the Terms and conditions.

After placing the Order, the Seller shall immediately confirm its receipt and simultaneously accept the Order for processing. Confirmation of receipt of the Order and its acceptance for processing is made by the Seller sending the Customer an appropriate e-mail message to the Client's e-mail address provided during the placement of the Order, which contains at least the Seller's statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.

If the Customer chooses payment by bank transfer, electronic payment or payment by card, the Customer is obliged to make payment within 2 calendar days from the date of conclusion of the Sales Agreement - otherwise the order will be canceled.

If the Customer has chosen a delivery method other than personal collection, the Product will be shipped by the Seller within the timeframe specified in its description (subject to the provisions of paragraph 5 of this section), in the manner selected by the Customer when placing the Order.

In the case of ordering Products with different delivery times, the delivery time is determined by the longest specified time.

The beginning of the period for delivery of the Product to the Customer is calculated as follows:
If the Customer chooses payment by bank transfer, electronic payment or payment by card - from the date of crediting the Seller's bank account.

Dostawa Produktu odbywa się na terenie Polski.

Delivery of the Product to the Customer is chargeable, unless the Sales Agreement provides otherwise. The Product delivery costs (including transportation, delivery and postal service fees) are indicated to the Customer on the online Store's pages in the summary as well as during the Order placement process, including at the moment when the Customer expresses the will to conclude the Sales Agreement.

§ 9. Right of withdrawal

The Consumer may withdraw from the Sales Agreement within 14 days without giving any reason.

The period specified in paragraph 1 begins with the delivery of the Product to the Consumer or to a person indicated by them other than the carrier.

In the case of a Contract that includes multiple Products that are delivered separately, in batches or in parts, the period specified in paragraph 1 shall run from the delivery of the last item, batch or part.

The Consumer may withdraw from the Contract by Submitting a statement of withdrawal from the Contract to the Seller. To meet the withdrawal deadline, it is sufficient for the Consumer to send the statement before deadline.

The statement can be sent by traditional mail or electronically by sending a statement to the Seller's e-mail address or by submitting a statement on the Seller's website - the Seller's contact detail are specified in § 3. The statement may also be submitted on a form, the template of which is attached as attachment 1 to these Regulations and the attachment to the Act of May 30, 2014 on Consumer Rights, however, this is not obligatory.

Consequences of withdrawal from the Agreement:

In the event of withdrawal from a Agreement concluded at a distance, the Agreement shall be considered not concluded.

In the event of withdrawal from the Agreement, the Seller shall return to the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the Agreement, all payments made by the Consumer, including the costs of delivering the item, except for additional costs resulting from the delivery method chosen by the Consumer other than the cheapest ordinary delivery method offered by a Seller.

The Seller shall make the refund using the same payment methods that the Consumer used in the initial transaction, unless the Consumer has expressly agreed otherwise, and provided that the Consumer does not incur any fees as a result.

The Seller may withhold the refund until it receives the Product back.

The Consumer should send back the Products to the address of the Warehouse given in these Terms and conditions immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Agreement. The deadline will be met if the Consumer sends back Product before the expiration of the 14-day period.

The Consumer shall bear the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, the Product could not be returned by mail in the usual manner. The Consumer is also responsible for properly securing the goods for return. If the goods are damaged due to improper protection, the Seller may refuse to accept the return or reduce its value.

The Consumer shall be liable only for the diminution in value of the Product resulting from the use of the Product in a manner other than necessary to ascertain the nature, characteristics and functioning of the Product.

The right of withdrawal from a contract concluded at a distance does not apply to the Consumer in relation to the Agreement in which the subject of performance is a non-refabricated thing, produced to the Consumer's specifications or serving to meet his individualized needs, including cutting boards as agreed between the Seller and the Customer for the provision of services, if the Seller has performed the service in full with the express consent of the Consumer, who was informed before the start of performance that after the Seller's performance will lose the right to withdraw from the Contract.

§ 10. Complaint and warranty

  1. The Sales Agreement covers new Products.
  2. The Seller is obliged to provide the customer with an item free from defects.
  3. In the event of defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the warranty provisions of the Civil Code.
  4. The following elements are not considered defects if they do not significantly affect the use of the product: minor defects such as scratches, abrasions on the elements of the Products resulting from storage, assembly, packaging or transportation, minor differences in the colors of the boards, especially if ordered separately at longer intervals.
  5. Complaints should be reported in writing or electronically to the Seller's addresses given in these Regulations.
  6. It is recommended to include in the complaint, among other things , a brief description of the defect, the circumstances (including the date) of its occurrence, the data of the Customer making the complaint, and the Customer's request in connection with the defect of the goods.
  7. Goods sent back under the complaint procedure should be sent to the address of the Warehouse specified in § 3 of these Terms and conditions.
  8. In the event that the complaint is accepted and the goods are returned to the store, delivery costs are refunded in the maximum amount indicated in the Online Store as at the time of ordering, which is the market equivalent of courier or shipping services the transport of individual Products.
  9. The return of the goods is the responsibility of the Customer. The store may assist in sending back the product once the conditions are met to accept and issue a collection order.

§ 11. Final Provisions

Contracts concluded through the Online Shop are concluded in the Polish language.

The Seller reserves the right to make changes to the Terms and conditions for important reasons, that is: changes in laws, changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Terms and conditions

In matters not covered by these Terms and conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provisions of Electronic Services; the Consumer Rights Act; the Personal Data Protection Act.